Terms and Conditions

Curators of London style since 1819

Terms and Conditions


Burlington Arcade uses its reasonable endeavours to make sure information on this site is accurate and up to date. The Burlington Arcade cannot take any responsibility for any loss arising out of use of the information on this site and any liability that might arise from the use of this site is hereby excluded to the fullest extent permitted by law.

This site also contains links to external internet websites. Please note that the Burlington Arcade has no control over the contents of these websites and as such cannot accept responsibility for them.


Privacy Statement 

The Burlington Arcade website, with the exception of the registration systems and the discussions facility, does not capture or store personal information, but merely logs the user’s IP address (the internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there.

In common with many other commercial websites the Burlington Arcade website may use a standard technology called a “cookie” to collect information about how you use the site; this is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites.

Some parts of the Burlington Arcade website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use/navigate through many parts of our website, except access to certain parts of the Burlington Arcade web pages may require a login and password.

If you register to receive updates your information will be held on a secure server and the data will not be shared with any organisations outside Burlington Arcade. It will be used only to provide you with email updates on the topics you have requested or postal information if you request that service. If you respond online to a consultation exercise your data will only be used to facilitate the analysis of responses and will be deleted subsequently.

This privacy statement only covers the Burlington Arcade website at localhost/burlington-arcade.co.uk and subsequent sub-sites of that domain. Other websites linked to or from the Burlington Arcade website are not covered by this privacy statement.


Data Protection

What information is gathered and how it is used by Burlington Arcade 

The Burlington Arcade gathers certain types of information about visitors to this Web site. It is important, therefore, that visitors know what is gathered and how it is used. The Burlington Arcade may use information for the following purposes:

  • To fulfil your requests for certain services.
  • To personalise your experience on the Burlington Arcade website.
  • To keep you up to date on the latest service announcements or other information the Burlington Arcade thinks you’d like to hear about either from us or from our partners.
  • To understand your needs and provide you with better services.
  • To track usage.


Information Sharing and Disclosure 

By providing personal information you are deemed to consent to your personal information being shared outside the Burlington Arcade in the following circumstances:

  • Where Burlington Arcade needs to share your information to provide the service you have requested.
  • Where Burlington Arcade needs to send the information to companies who work on behalf of Burlington Arcade to provide a service to you (we will only provide those companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose).
  • Where the Burlington Arcade wants to keep you up to date on the latest service announcements, software updates or other information the Burlington Arcade thinks you would like to hear about either from us or from our business partners.
  • The Burlington Arcade will also disclose your personal information if required to do so by law in urgent circumstances, to protect personal safety, the public or our website.

Burlington Arcade data is stored in controlled servers with limited access. Your information may be stored and processed in the United Kingdom where Burlington Arcade or its business partners are located.


Mailing lists and forums


Users of the Burlington Arcade’s mailing lists must register separately for these services. These services are free and on the whole will only require registration when posting messages. Details of how to register and remove personal details from Burlington Arcade mailing lists are located with the news pages.

Subscribers should only use these services for authorised purposes, and should under no circumstances divulge the email addresses of other subscribers to unconnected third parties.

Any unauthorised use may result in the offending subscriber’s subscription being cancelled and, depending on the severity of the unauthorised action, the commencement of civil proceedings against the offender. If any subscriber is unsure as to whether or not a particular course of action is authorised, he/she should contact the Burlington Arcade in the first instance.

The views and opinions expressed in any email either to a notice board or to a subscriber’s personal email address are the author’s own and may not reflect the views and opinions of the Burlington Arcade. In addition, the Burlington Arcade cannot be held responsible for any acts or omissions of subscribers or for any breaches of data protection legislation by subscribers.


Changes to these Terms and Conditions


The Burlington Arcade may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.


Children and privacy


Our website does not target and is not intended to attract children under the age of 14. The Burlington Arcade does not knowingly solicit personal information from children under the age of 14 or send them requests for personal information.


Questions or concerns about personal data


If you have any questions or concerns about our collection, use, or disclosure of your personal information, please write to:

Francesca Tarrant
The Communication Group
19 Buckingham Gate
London, SW1E 6LB
T 020 7630 1411
F 020 7233 5889

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